Sunday, April 20, 2008

Personal Attention & Helping Small Businesses

It never ceases to amaze me how some businesses stay afloat when they treat their customers with disrespect. A recent client, whom you may be following in this blog, ran into this situation recently when they trying to get access to their own domain name. The former host provider not only made it difficult for the client to regain control of their own domain name, but while holding the name "hostage", deleted the website and put a nasty note about business ethics. Talk about the pot calling the kettle black!

In small communities like we have here in Maine, I would think most smart business owners would know better. Good word travel fast ... but bad word travels even faster!

Once the client regained control of their domain name, I had their original domain name http://www.toddybrookgolf.com/ restored and set to reflect their new domain name http://www.toddybrookgolf.net/. Success for all in the end!

Handling this situation professionally has since brought me several referrals. Personal attention when needed and helping the local small businesses is what my business is all about. I'm looking forward to completing the website for Toddy Brook Golf by May 1, 2008. So stay tuned.