I love the Apple Store!

These days, with the economy thrashing around like a fish out of water, customer service has come to be a big part of "making it" - whether you are a small website design company in Maine or a big corporation like Apple. Let me share with you my great experience today at the Apple Store.

As you may have read in this blog - last May I traded in Asus laptop PC for a MacBook Pro. It wasn't "true love" at first, but the transition was quite smooth (like a "Flying Change") and I soon came to love and depend on it.

In recent weeks I had started to experience some troubles: the technicolor ball show up with nearly every application; fonts were rendering very strangely, and the base was warped. Yes - I said the base was warped. So into the Apple store at the Maine Mall I went. The Genius took one look at it, said he didn't want to fix it and within seconds handed me a box with a BRAND NEW MacBrook Pro.

That was justification enough to me that this little baby of mine is worth every penny. Customer Service will win - and keep - clients better than anything else. Try it!